All items include a 90 service warranty unless stated in the listing.
Return Policy:
Thank you for shopping with us! We value your satisfaction and want to ensure a smooth return process. Please review our return policy below:
- Return Period: You have a 14-day return period starting from the date of purchase to initiate a return.
- Eligibility for Returns: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any items that show signs of use, damage, or alteration may not be eligible for return.
- Restocking Fee: For all eligible returns, a restocking fee of 20% of the item's original price will be deducted from your refund. This fee covers the cost of processing the return, inspecting the item, and preparing it for resale.
- Return Process: To initiate a return, please follow these steps: a. Contact our customer support within the 14-day return period to request a return authorization. b. Provide the necessary details such as your order number, item(s) being returned, and reason for return. c. Our customer support will provide you with further instructions, including the return shipping address and any required documentation. d. Pack the item securely in its original packaging, including all accessories, manuals, and tags. e. Ship the item back to us using a trackable shipping method. The cost of return shipping will be your responsibility.
- Inspection and Refund: Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria. If the item passes inspection, we will process your refund, deducting the applicable restocking fee. The refund will be issued to the original payment method used for the purchase.
- Non-Refundable Items: Certain items may not be eligible for return or may have specific conditions for return due to their nature, such as personalized or custom-made products. These exceptions will be clearly stated on the product page.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support immediately. We will guide you through the return process and arrange for a replacement or refund without any restocking fee.
- Exchanges: Exchanges if available are offered at no cost to the buyer.
Please contact us for further details on terms and conditions.