We’re not here to replace the OEM. We’re a supplement, a place healthcare facilities turn to for lower-cost equipment, repair and exchange services, replacement parts, legacy systems, and gear they need fast.
A lot of providers get the best of both worlds by using the OEM and Simon Medical together to hold down costs, cut downtime, and keep critical equipment running.
OEMs do important work: they develop new technology, handle factory service, support software updates, and keep product lines going. Plenty of the time, going straight to the manufacturer is the right move.
But hospitals, surgery centers, physicians, distributors, and biomedical service organizations come to us when they need equipment now, a lower-cost option, a repair exchange, a discontinued product, or help tracking down a part that’s hard to find.
For Equipment Purchases
Lower-Cost Equipment
Facilities buy refurbished and pre-owned equipment from us for less than new gear straight from the manufacturer.
That frees up room to add capabilities, keep a backup on hand, and stretch a capital budget further.
Available Now
OEM lead times can run long. We keep many systems and accessories in stock and ready to ship.
Every U.S. order goes out FedEx Priority Overnight.
Legacy and Discontinued Equipment
Manufacturers eventually stop supporting older systems. We regularly carry legacy equipment, discontinued products, and hard-to-find accessories that help you get more life out of what you already own.
Inspection, Testing, and Warranty
Equipment is inspected and functionally tested before it ships. Most products include a warranty, and extended coverage is available on select systems.
For Repair & Exchange Services
Less Downtime
When critical equipment goes down, waiting on a repair can throw off OR schedules and patient care.
A repair exchange gets a replacement unit to you quickly, so you’re back up and running without sitting through a long repair.
Lower Repair Costs
A repair exchange is often cheaper than a traditional manufacturer repair, and it keeps working equipment in your hands.
Replacements On Hand
Many exchange units ship from our inventory, getting your equipment back in service as fast as possible.
You Talk to Someone Who Knows the Gear
People choose us because they get to work directly with an experienced equipment professional.
We can usually help with:
- Identifying equipment
- Accessory compatibility questions
- Sourcing replacement parts
- System configuration
- Product documentation, when we have it
General operational guidance
Instead of working your way through departments and call centers, you reach a knowledgeable person here directly.
Worldwide Experience
About 40% of our business comes from international buyers. We ship to healthcare providers across North America, South America, Europe, the Middle East, Asia, Australia, and beyond.
The Bottom Line
Whether you’re working alongside the OEM or covering an urgent need, we help healthcare providers spend less, lose less time, and keep the equipment they rely on every day.