We know hospitals, surgery centers, physicians, and biomedical departments often need equipment in a hurry to avoid downtime and keep patient care moving.
Fast Worldwide Shipping
We’re set up to get equipment to you quickly and reliably, whether you’re in the U.S. or overseas.
U.S. Orders
Every order shipping within the United States goes via FedEx Priority Overnight.
Most in-stock orders are processed, tested, packed, and ready to ship the same business day once payment and order details are finalized.
International Orders
International orders ship via FedEx International Priority.
International transit times vary with the destination country, customs processing, and local import requirements.
Freight Shipments
Large systems, oversized equipment, and palletized orders that need freight take a little more prep time.
Freight orders typically take:
- Up to 5 business days for custom crating and prep
- About 5 business days in transit via FedEx Freight, depending on destination
Actual transit times vary with shipment size, destination, weather, and carrier schedules.
Customs, Duties, and Taxes
For shipments outside the United States, you’re responsible for:
- Customs clearance
- Import duties
- Value-added tax (VAT)
- Goods and Services Tax (GST)
- Brokerage fees
- Any other applicable taxes, fees, or import charges
We’re not responsible for customs delays, import restrictions, duties, taxes, brokerage fees, or other charges imposed by the destination country.
Secure Packaging
We pack everything carefully to protect sensitive devices and accessories in transit, with extra care for consoles, handpieces, cameras, drills, generators, navigation systems, and other fragile equipment.
Tracking
You’ll get tracking information once your shipment is processed, so you can follow it and see the estimated arrival.
Our Commitment
Since 2013, we’ve supplied hospitals, surgery centers, physicians, and medical service organizations with quality equipment and responsive service. Between FedEx Priority Overnight, FedEx International Priority, and FedEx Freight, we get your equipment to you quickly, securely, and reliably.
Questions about shipping or timelines? Call (916) 380-9733 or email support@simonmedicalinc.com.